KARACHI: In a step against facilitating passengers for on-line affirmation of tickets and seats, Pakistan International Airlines (PIA) has offered WhatsApp chatbot, ARY News reported on Sunday.
According to the nationwide flag provider, with the assistance of the chatbot, passengers can get steerage on price tag affirmation, seat and different issues earlier than their flight.
Moreover, passengers can test their flight agenda and timings with the assistance of WhatsApp.
“PIA is stepping ahead further for customer support services by introducing another value-added service WhatsApp chatbot,” learn the tweet shared on reputable deal with of PIA.
#PIA is stepping forward additional for Customer Support Services by way of introducing any other value-added provider “WhatsApp Chatbot”. Now you save the quantity +92 21 111 786 786 and ship Hi for registration. You can test Seat / Ticket or Flight Status, Schedule or Travel information. percent.twitter.com/hLcx97F2LV
— PIA (@Official_PIA) March 17, 2023
It is pertinent to say right here that previously, passengers used to discuss with places of work or name a helpline to get right of entry to those services and products.
